Privacy Policy

Ruva Pest Control ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Request a free inspection or estimate
• Schedule a service appointment
• Subscribe to our newsletter
• Contact us by phone or email

This information may include your name, email address, phone number, home address, and details about your pest control needs.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and schedule appointments
• Send you service reminders and follow-up communications
• Improve our website and customer experience
• Send promotional communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (e.g., scheduling software, payment processors)
• Professional advisors (lawyers, accountants) as necessary
• Law enforcement or government agencies when required by law

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our services
• Deliver relevant advertising

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

SMS / Text Message Communications

When you opt in to receive text messages from Ruva Pest Control—by checking a consent box on our website forms or otherwise providing express written consent—you authorize us to send you SMS messages related to marketing (such as special offers, discounts, and service updates) and/or non-marketing communications (such as quote follow-ups, appointment reminders, and service notifications), depending on the consent you provided.

No Sharing of SMS Data: Ruva Pest Control does not sell, rent, share, or otherwise disclose your mobile phone number, SMS opt-in status, or SMS consent information to any third parties or affiliates for their marketing purposes. Your SMS opt-in information will not be shared with third parties for marketing under any circumstances.

SMS opt-in is separate from any other communication consent and is always optional. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message, or reply HELP for assistance. For full details about our SMS program, including opt-out instructions and carrier disclaimers, please see our Terms of Use.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: